Consultant and CEO 

Direct Marketing Leadership / P&L responsibility / Creative Writing / Special Events

Dynamic Web Sites / Call Center Coaching / Inventory / E-Commerce / Product Fulfillment

 

Consultant to Top Organizations: Designed and managed systems for many well-known organizations including the WWII Memorial Fund, American Lung Association, American Red Cross, Johnson and Johnson Pediatric Institute and Advance Internet, Audiovox, Grumman Aerospace and more. 

 

Turnaround Management: Track record of increasing profits and growth while reducing costs in a wide range of campaigns and projects.

 

Proven Record - Across Major Corporate Functions: Skilled in many departments including accounting, budgeting, receivables, billing, lockbox, call center, credit card systems, customer service, payroll, warehouse, financial analysis, client management, vendor management, B2B and international shipping.

 

Selected Achievements & Skills: 

·         Proficient in problem solving and implementing solutions under tight deadlines.

·         Hands-on manager, capable of efficiently managing all levels of budgets. 

·         Exceptionally strong written and verbal communications skills.

 

Prior Work Experience:

 

Oaktree Systems, Inc., Calverton, NY                      Senior Account Manager                      (1999-2004)

I served as Senior Account Manager, encompassing project management for several client accounts.  Developed new business applications, coordinated between all departments and with outside vendors.  Provided technical management for call center, lockbox, data entry, and billing, analyzing quality controls.

·         Marketed real-time internet reporting systems in several applications.

·         Spearheaded growth in B2B Product Fulfillment utilizing existing web-based systems.

·         Wrote proposals, contracts, surveys, technical resource manuals, promotional advertising and sales materials.

·         Built Revenues - In the last twelve months my accounts added over $1 million to the bottom line.

·         Liaison between product development, support, sales departments, management and clients.

 

Oaktree Systems, Inc., Calverton, NY                      Senior Programmer/Database Manager (1988-1999) 

Starting in the programming department, I became a Senior Programmer and Database Analyst, helping to develop the company's direct marketing campaign software, for some of Money's "Top Ten Charitable Organizations".

·         Led Y2K conversion efforts, converting from Btrieve topology to SQL Server 7.0.

·         Received a customer service award in 1998 for managing Direct Mail campaigns for non-profit companies.

·         Developed “Chapter Management” system for national non-profit charities to monitor income.

 

 

Test Technology, Inc., Hauppauge, NY         Programmer/Network Manager              (1982-1988)

I helped this defense-industry engineering firm by developing cost analysis and payroll software on IBM PCs, as well as engineering utilities to aid in the testing of printed circuit boards.

·         Managed two programmers developing accounting and management utilities.

·         Managed three data entry personnel in accounting system operations.

·         Diagnosed and corrected network configuration problems for up to 30 workstations.

·         Worked with engineering to develop utilities for Grumman contracts.

 

L.A. Wilson Technical Center, Northport, NY             Data Processing Instructor                (1981-1982)

I taught data entry and beginning RPG programming courses in a classroom and hands-on setting.

·         Developed grade tracking system for school, using the project as a teaching tool for students.

 

Audiovox, Inc., Hauppauge, NY                    Programmer                                           (1981)

I enhanced this consumer electronics distributor's order entry and developed sales and purchase order systems.

·         Assisted in upgrading IBM System 3 to System 38 after attending IBM's RPG III/System 38 class.

 

Brookhaven Information Tech., Centereach, NY Programmer/Project Leader              (1980-1981)

Although originally hired as a junior programmer, I was quickly given management responsibility.

·         Managed a three-person onsite programming team developing a manufacturing software application on the HP-3000 mini-computer.

·         Successfully launched cost-estimation and shippable backlog systems.

Education:

 

MBA – State University of NY at Empire State College (anticipated December 2006)

 

BA - State University of NY at Stony Brook, Stony Brook, NY; Computer Science, English, and Music;

Phi Beta Kappa

 

AAS - Suffolk County Community College, Selden, NY; Information Technology, Accounting option;

Pi Alpha Sigma; DP Divisional Scholarship award

Software Experience:

·         IBM PC: MS Office 2000, SQL Server 7, Crystal Reports 6, SourceSafe, Visual Basic 6, Dbase 3+, Flowcharting 2+, ICVerify, SBT Accounting System, MS Access, MS Project Manager, Smartdraw 7

·         HP-3000 Mini-computer: COBOL

·         IBM System 38: RPGIII

Customer Service Awards Received:  

·         American Battle Monuments WWII Memorial Fund, 2004

·         American Lung Association National Headquarters, 2000

Interests:  Community service, writing, theater, movies, basketball, aerobics.